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NavNet Policies and End User Agreement

NavNet Communications is committed to providing the best all round support possible to our customers. These policies have been implemented to ensure that everyone has an enjoyable internet experience.

Philosophy | User Agreement | Service & Support
After Hours Support | Spamming | Disclaimer Notice



Our Philosophy:

NavNet Communications is proud to offer you a g-rated internet service. Our general rule of thumb is that if you couldn't publish something in the local newspaper, you cannot put it on the site. This means that no pornography, hate literature, or other such abuses that Internet has become infamous for will be tolerated. We will take every measure available to us to ensure we provide a clean service to our clients.

User Agreement:

All NavNet customers are required to sign an application form stating they have read and understand the end user agreement before their account is activated. If you wish to read the agreement you may do so by clicking here.

Service and Support:

While we are committed to offering an ease of mind internet service to our end user, there are a few guidelines we have implemented to ensure everyone gets the best service at the best price.

NavNet provides front line office hours software support to any customer who has purchased software from NavNet. You are free to use any software you wish but our support is limited and is billable at our discretion. We will provide you with any configuration information you may need such as IP numbers, domain names, server names, etc... but do not guarantee that any given application will operate with your computer system or function on the internet.

Problems originating with your computer system are your responsibilty to remedy, we can help if you ask.

After Hours Support:

To obtain after hours support simply call the office phone number and leave a message. Problems with our system will be handled immediately. Problems relating to your configuration will be dealt with on the next business day unless you specify in your message you require an earlier response. Such requests are subject to a minimum charge which will be payable on your account.

"Spamming":

Spamming, the posting of material not associated with a particular group, sending unsolicted e-mail to a group of internet users and other such behaviour is prohibited. Any person in violation of this policy will be notified they have been placed on probation. A repeat offense will result in immediate cancellation of the account, without prior notice. If you should be the recipient of unsolicited e-mail, please notify us and we will take measures to prevent further solicitations.
Disclaimer Notice:

The navnet.net domain and servers are operated by NavNet Communications Ltd. (NavNet) for both general and subscriber access. Anything stored on this system is subject to audit by the system operators.

NavNet makes no guarantees as to the currency, accuracy, suitability or quality of information stored on the navnet domain.. If misleading or otherwise inappropriate information is brought to our attention, a reasonable effort will be made to fix or remove it. Such concerns should be addressed to: webmaster@navnet.net

All other brand or product names are or may be trademarks of, and are used to identify products and services of, their respective owners.

© 2001 NavNet Communications

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68 Lovett Lake Court,
Halifax, NS, B3S 1A9
Sales/Service: 902-450-1020
Fax: 902-450-1021
E-mail: webmaster@navnet.net


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